Role and Responsibilities:
- Become a platform expert.
- Provide complete services to customers including but not limited to, monitoring, integration and system configuration.
- Oversee product maintenance and support.
- Work with internal teams to help make informed product enhancements.
- Troubleshoot and investigate any platform issues.
- Excellent analytical and problem-solving skills.
- At least 4 years’ experience in IT Support, Networking or Technical Support.
- Experienced working with Linux Operating Systems.
- Strong understanding of Security Protocols.
- Customer facing experience.
- Excellent communication, written and verbal.
- $80k - $100k SGD base + benefits depending on experience
If this sounds like you then please apply now!
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